Ordering
Using Our "Shopping Cart":
- Once you are satisfied with your choice, add items to your Shopping Cart by simply clicking on the "Add to Cart" button.
- To remove an item from your Shopping Cart, simply click on "My Cart" in the top righthand corner of the page and click the "Remove" button.
- To continue shopping, click "Continue Shopping" from within your Shopping Cart, or to finalize the checkout process, click the "Checkout" button.
You can also order by phone with a Customer Care Representative.
Call 1-855-331-7111, Monday to Friday, 9am to 5pm to speak with a live operator.
Sales Tax
Goods and Services sold in Canada are subject to the Goods & Services Tax (GST) or the Harmonized Sales Tax (HST).
In addition, Provincial Sales Tax will be applicable to your purchase depending on the item and final destination.
Destination Province |
Provincial Rate |
GST/HST |
Alberta |
- |
5% |
British Columbia |
- |
12% |
Manitoba |
7% |
5% |
New Brunswick |
- |
13% |
Newfoundland |
- |
13% |
Northwest Territories |
- |
5% |
Nova Scotia |
- |
15% |
Nunavut |
- |
5% |
Ontario |
- |
13% |
Prince Edward Island* |
10% |
5% |
Quebec* |
7.5% |
5% |
Saskatchewan |
5% |
5% |
Yukon |
- |
5% |
* Provincial rate is also applied to federal 5% GST.
Modifying & Canceling Orders
We do our best to process your order quickly, in order to ensure that you receive your orders as soon as possible. This means we can only add or remove products from your order on the same day that you place it - just give us a call at 1-855-331-7111
Also, if you change your mind once your product arrives, you have the backing of Zyderma's promise which allows you 30 days to return your order (provided the unused item is returned to us).